Returns & Exchanges
For online purchases, Camarbre will accept merchandise in its original condition for a full refund of the purchase price when accompanied by the original invoice. Mask purchases and custom orders are store credit only. Full-price merchandise must be returned within 30 days from the date of delivery. Sale or discounted merchandise must be returned exclusively within 10 days from the date of delivery. Merchandise that has been worn, used, altered or damaged will not be accepted. Returns on these specific items will only be honored if the label remains intact. Camarbre reserves the right to refuse return of any merchandise that does not meet the above return requirements in Camarbre’s sole discretion. Merchandise returned will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Please note the original shipping charges incurred at the time of purchase are non-refundable.
If you wish to cancel or modify your order, please send an email as soon as possible to firstname.lastname@example.org. We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, please refer to our return instructions included with your shipment. If you would like to purchase a different product, please visit our website or contact a Camarbre online personal shopper via email at email@example.com.